Delivering Great Policy

The approach to Delivering Great Policy was developed through co-design with over 160 people from across the Australian Public Service (APS) and beyond.  It defines the four core elements that make up great policy advice. These are underpinned by the foundations for readiness: Culture, Mindset, Skills, Tools & Resources. We have to get better at these things, so we are ready to respond with great policy advice when opportunities arise. 

  • Identify Issues
  • Advice
  • Decision
  • Implementation
  • Evaluation
Pink cube

Practical to implement

We work with those involved in implementation and try out multiple options, so we have a practical solution that we have a plan for how to evaluate.

Practical to implement element graphic
What it is
  • Will work in the real world
  • Future proofed
  • Options discussed and tested with implementers early
  • Explores alternative solutions
  • Evaluation “baked in” from the outset
  • Solution will lead to desired policy outcome (and consistent with problem definition)
  • Focus is on the ‘how’ – finding possible ways and levers to make it happen
  • Unnecessary barriers are identified and removed 
What it isn't
  • Isn’t meaningful to citizens/businesses/end users
  • Tokenistic consultation with implementers
  • Doesn’t work in the real world
  • Only considers short-term options
  • Created in a vacuum
  • Untested
  • Impractical
  • Elitist
  • Risk averse

Foundation for readiness

  • Access to the decision maker
  • Culture (and systems) of learning from the past
  • Mature approach to risk
  • Licence to try things out
  • Permission to engage stakeholders, including externals
  • Permission to engage implementers
  • Accountable
  • Curious
  • Collaborative
  • Willing to look for multiple and different sources
  • Courageous
  • Humble
    • Open and honest
    • Not making assumptions
    • Early engagement
    • Transparent relationships
  • Adaptive
    • To audience
    • To context
    • Iterative
    • Flexible
  • Optimistic
    • Problem/opportunity framing
  • Realistic
  • Impartial
  • Mature approach to risk
  • Engagement and comms
  • Collaboration
  • Networking
  • Understanding systems and processes
  • Negotiate and influence (time, resources)
  • Contextually aware
    • Strategic thinking
    • Big picture
    • Political context and priorities
    • Tailor approach to suit context
  •  Analysis and synthesis
  • Prototyping and testing
  • Research
    • Engaging end users
    • Data
  • Domain knowledge and expertise
  • Setting up for measurement and evaluation
  • Writing skills
Tools and processes

Getting Evaluation Ready Process (DIIS)