Delivering Great Policy

The approach to Delivering Great Policy was developed through co-design with over 160 people from across the Australian Public Service (APS) and beyond.  It defines the four core elements that make up great policy advice. These are underpinned by the foundations for readiness: Culture, Mindset, Skills, Tools & Resources. We have to get better at these things, so we are ready to respond with great policy advice when opportunities arise. 

  • Identify Issues
  • Advice
  • Decision
  • Implementation
  • Evaluation
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Our advice is timely and tailored to the audience and context, so it has the best chance of being compelling and understood.

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What it is
  • Frank about the uncertainties involved, and the key risks of the proposed course of action
  • Right product to the right decision-maker at the right time
  • Considers appropriate levers to impact broader outcomes
  • Meaningful impact on the decision-making process
  • Understands other viewpoints that may influence the decision maker (lobby groups, industry, think tanks etc.)
  • Timely
  • Impartial
  • Well-written
What it isn't
  • Wrong timing
  • Rehashed
  • Tone deaf
  • Uninspiring
  • Limited impact

Foundation for readiness

  • Access to the decision maker
  • Culture (and systems) of learning from the past
  • Mature approach to risk
  • Licence to try things out
  • Permission to engage stakeholders, including externals
  • Permission to engage implementers
  • Accountable
  • Curious
  • Collaborative
  • Willing to look for multiple and different sources
  • Courageous
  • Humble
    • Open and honest
    • Not making assumptions
    • Early engagement
    • Transparent relationships
  • Adaptive
    • To audience
    • To context
    • Iterative
    • Flexible
  • Optimistic
    • Problem/opportunity framing
  • Realistic
  • Impartial
  • Mature approach to risk
  • Engagement and comms
  • Collaboration
  • Networking
  • Understanding systems and processes
  • Negotiate and influence (time, resources)
  • Contextually aware
    • Strategic thinking
    • Big picture
    • Political context and priorities
    • Tailor approach to suit context
  •  Analysis and synthesis
  • Prototyping and testing
  • Research
    • Engaging end users
    • Data
  • Domain knowledge and expertise
  • Setting up for measurement and evaluation
  • Writing skills
Tools and processes
  • Department of Communications and the Arts Checklist for Policy Letters*
  • Department of Communications and the Arts Checklist for Policy Proposals*

* coming soon to Policy Hub