Delivering Great Policy

The approach to Delivering Great Policy was developed through co-design with over 160 people from across the Australian Public Service (APS) and beyond.  It defines the four core elements that make up great policy advice. These are underpinned by the foundations for readiness: Culture, Mindset, Skills, Tools & Resources. We have to get better at these things, so we are ready to respond with great policy advice when opportunities arise. 

  • Identify Issues
  • Advice
  • Decision
  • Implementation
  • Evaluation
Blue cube

Well informed

We are forward looking and learn from the past. We actively seek multiple and diverse perspectives including from those impacted by the policy, so we have a robust evidence base.

Well informed element graphic
What it is
  • Informed by evidence (both qualitative and quantitative)
  • Reflects lessons from the past
  • Explores alternative solutions
  • Brings in multiple perspectives
  • Co-designed with end users
  • Collaboration across the APS
  • Involves key stakeholders within and outside the APS
What it isn't
  • Interesting findings but no clear solution 
  • Lacks meaningful conclusions
  • Only presents one solution
  • Untested
  • Unquestioned
  • Involves limited perspectives
  • Draws only on quantitative data
  • Evidence is cherry-picked 
  • Data used is incomplete or inaccurate
  • Silos

Foundation for readiness

Culture
  • Access to the decision maker
  • Culture (and systems) of learning from the past
  • Mature approach to risk
  • Licence to try things out
  • Permission to engage stakeholders, including externals
  • Permission to engage implementers
  • Accountable
Mindsets
  • Curious
  • Collaborative
  • Willing to look for multiple and different sources
  • Courageous
  • Humble
    • Open and honest
    • Not making assumptions
    • Early engagement
    • Transparent relationships
  • Adaptive
    • To audience
    • To context
    • Iterative
    • Flexible
  • Optimistic
    • Problem/opportunity framing
  • Realistic
  • Impartial
  • Mature approach to risk
Skills
  • Engagement and comms
  • Collaboration
  • Networking
  • Understanding systems and processes
  • Negotiate and influence (time, resources)
  • Contextually aware
    • Strategic thinking
    • Big picture
    • Political context and priorities
    • Tailor approach to suit context
  •  Analysis and synthesis
  • Prototyping and testing
  • Research
    • Engaging end users
    • Data
  • Domain knowledge and expertise
  • Setting up for measurement and evaluation
  • Writing skills
Tools and processes
  • BETA Behavioural Economics Guides
  • A Guide to the Right Engagement
  • Deliberation: Getting Policy - Making Out From Behind Closed Doors
  • ANZSOG Better Evaluation Hub
  • AGILE Methodology and Tools