Delivering Great Policy

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Our advice is timely and tailored to the audience and context, so it has the best chance of being compelling and understood.

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What it is
  • Frank about the uncertainties involved, and the key risks of the proposed course of action
  • Right product to the right decision-maker at the right time
  • Considers appropriate levers to impact broader outcomes
  • Meaningful impact on the decision-making process
  • Understands other viewpoints that may influence the decision maker (lobby groups, industry, think tanks etc.)
  • Timely
  • Impartial
  • Well-written
What it isn't
  • Wrong timing
  • Rehashed
  • Tone deaf
  • Uninspiring
  • Limited impact

Foundation for readiness

  • Access to the decision maker
  • Culture (and systems) of learning from the past
  • Mature approach to risk
  • Licence to try things out
  • Permission to engage stakeholders, including externals
  • Permission to engage implementers
  • Accountable
  • Curious
  • Collaborative
  • Willing to look for multiple and different sources
  • Courageous
  • Humble
    • Open and honest
    • Not making assumptions
    • Early engagement
    • Transparent relationships
  • Adaptive
    • To audience
    • To context
    • Iterative
    • Flexible
  • Optimistic
    • Problem/opportunity framing
  • Realistic
  • Impartial
  • Mature approach to risk
  • Engagement and comms
  • Collaboration
  • Networking
  • Understanding systems and processes
  • Negotiate and influence (time, resources)
  • Contextually aware
    • Strategic thinking
    • Big picture
    • Political context and priorities
    • Tailor approach to suit context
  • ¬†Analysis and synthesis
  • Prototyping and testing
  • Research
    • Engaging end users
    • Data
  • Domain knowledge and expertise
  • Setting up for measurement and evaluation
  • Writing skills
Tools and processes